When an error occurs while scanning from ImageCapture, the Scan button is grayed out and cannot be pushed. (USB)Due to a change in the OS specifications, scanning from the product (by using the SCAN button) is not available. (USB)Launch IJ Scan Utility in advance before scanning from the product (Push-scan).
#Download image capture for mac install
If scanning cannot be performed from the scanner button or from the printer operation panel, install the ICA driver. Please reconnect the computer with the printer, and scanning can be performed. Scanning cannot be performed in the other user environment by switching users. If using the ICA driver,please do not scan with this settings. When scanning is executed with the setting of 25dpi/grayscale/Descreen on, the connection with the device is terminated.